Worldwide Free Shipping On All Shoe Orders
Terms of use

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE. YOUR USE OF THIS WEBSITE CONSTITUTES YOUR AGREEMENT TO THESE TERMS OF USE.

This website (the ‘Site”) is owned and operated by Shoenvious Shoe Trading L.L.C, a limited liability company duly organized under the laws of the Emirate of Dubai and the United Arab Emirates, with Commercial License number 779814, whose registered address is at P.O. Box 337010 Dubai, United Arab Emirates, trading in its own name and as ‘Shoenvious’.

Shoenvious (also herein referred to as ‘we’, ‘us’ or ‘our’) reserves the right to change, modify or alter these Terms of Use at any time, without prior written notice and in our sole and absolute discretion, and effective immediately upon posting on this Site. Please check this page periodically. If you violate these Terms of Use, we may terminate your use of the Site, bar you from future use of the Site, and/or take appropriate legal action against you.

LAST UPDATED ON APRIL 1, 2017

Use of this website
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Account Registration
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Customised Shoe Design
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Order Acceptance
Delivery And Shipping

We shall deliver your order to the address specified in your order. The estimated delivery date of the products shall be stated in your order confirmation email. This shall under normal circumstances be approximately 4-8 weeks from the date your order is confirmed.

Shipping costs shall vary depending on the size, weight and destination of your ordered items. Please check the shipping options at checkout for specific delivery fees. Delivery charges shall be added to the price of the products and shall be indicated in the currency you have chosen during the check-out process. Please note that the posted shipping time-frame, if provided, may vary from item to item. The posted shipping time-frame is contingent upon credit or debit card approval and may be delayed should we experience difficulties in obtaining authorization.

We shall not be responsible for any loss or liability or damage that may result from leaving your package at the shipping address without a signature. We also shall not be responsible for any international shipping delays caused by the customs clearance process.

International deliveries may be subject to country-specific taxes and duties. Duties and taxes are usually added into the final price of your order. For some countries, duties and taxes are not included in your check out price, and you will responsible for their payment once your shipment arrives. Unfortunately, we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

International deliveries may be opened and inspected by customs authorities. You must comply with all applicable laws and regulations of the country for which the products are destined. We shall not be liable or responsible if you breach any such laws.

We reserve the right not to deliver to any country that is prohibited by applicable export laws. Orders cannot be delivered to PO Boxes or similar addresses. Orders can only be delivered to physical addresses.

Products comprised within the same order cannot be delivered to different addresses.

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