We make our shoes in EU 34-42, including half sizes. If your shoe size is outside this range, please get in touch with us at email@example.com to make special arrangements.
We also offer 3 width options: Narrow, Standard and Wide
If you’re unsure what size to choose, please choose a shoe size you wear most often. You can also add additional comments about your feet and size at checkout so we can get in touch with you to suggest the most appropriate size for the style you’ve designed. Please also visit our sizing page for more information.
We offer 3 width options: Narrow, Standard and Wide. Please note that choosing Narrow and Wide Widths incur additional charges. Please visit our Pricing Page for further information.
If the shoes you own tend to feel overly spacious in width, you should consider selecting a narrow width size. If the shoes you own tend to feel noticeably narrow or snug, then you should consider selecting a wide width size.
Every Shoenvious pair you order is backed by our 100% perfect fit guarantee – so you can be assured that you ordered the correct size. We will remake your shoes in the correct size and only in the same design, width, color and material of the original purchase.
Simply sign into your account and under “MY ORDERS”, select the shoes that need to be remade. Click on the "CONTACT US ABOUT THIS ORDER". Alternatively, please email us at firstname.lastname@example.org stating your order number, specific information on how the shoe fits and photos of the foot in the shoe if it is too big - from the top and side. Please also send additional photos so we can understand the scale of your foot to the shoe. We will get back to you and provide you details with finalizing the remake process.
If your shoes are slightly tight, you can also take your shoes to a local cobbler who will be able to stretch your shoes by up to half a size to make them much more comfortable. Email us a copy of the receipt and we will add credits to your account to cover this cost.
We never charge handling or processing fees on returns. But please note that: