STEP 1 OF 5

How do you want the gift card delivered?

PRINT YOURSELF

We'll send you an email that you can print at home and deliver on your terms.

EMAIL TO RECIPIENT

Delivered via email on the day of your choice. You will be cc’d in the email.

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Pricing

Our made-to-order shoes are reasonably priced between luxury shoe brands and high street brands. We pride ourselves in being able to offer custom handmade shoes at 70% less than most made-to-order shoe brands.

The price of your shoe depends on the styles, components, heel and materials you have chosen for your shoe. Each shoe shape starts with a base price and as you add in embellishments, inscriptions and choose premium leather, your shoe price will be calculated accordingly - allowing you full control of the cost of your design.

A pair starts from $300 and covered by a 100% size guarantee. If you ordered the wrong size, return your shoe in unworn condition, and we will remake your custom pair a size up or down.
Traditional, off the rack luxury shoes are manufactured in huge numbers and then shipped to various retailers. These retailers will increase the price – sometimes by as much as 500% - passing the price onto the customers. Because of our direct-to-consumer model, we are able to eliminate unnecessary markups and redirect traditional retail overhead costs into the quality of our products.
The attention we pay to the smaller elements of your customized shoe is what will make it the best pair you have ever owned. You can be confident we have gone to great lengths ensure the utmost standard of quality in production. Every step of the way, from leather selection to stitching we place an emphasis on quality control. We appreciate our customers for putting their faith in Shoenvious and want to reward this with the highest quality product we can produce.

Sizing

We make our shoes in US 4-11.5 or EU 35-42. If your shoe size is outside this range, please get in touch with us at orders@shoenvious.com to make special arrangements.

We are working on extending our size range from US 2-13 or EU 32-45. Please sign up to our newsletters to keep updated of new styles and sizes.

Some styles do work with wide feet. Please send us an email to receive some style recommendations.
We use international standard sizing so please choose a shoe size you wear most often. You can also add additional comments about your feet and size at checkout so we can get in touch with you to suggest the most appropriate size for the style you’ve designed.
Every Shoenvious pair you order is backed by our 100% perfect size guarantee. If you ordered the wrong size, return your shoe in unworn condition, and we will remake your custom pair a size up or down.

Simply sign into your account and under “MY ORDERS”, select the shoes that need to be remade. Click on the "CONTACT US ABOUT THIS ORDER" button.

If your shoes are slightly tight, you can also take your shoes to a local cobbler who will be able to stretch your shoes by up to half a size to make them much more comfortable. Email us a copy of the receipt and we will add credits to your account to cover this cost.

Materials

You can select from a curated selection of more than 100 high quality leathers and luxe materials in different colors, patterns and textures. Our current curation includes Nappa leather, patent leather, suede, satin, and hair.
We are currently expanding our material selection and will be offering these shortly. Please sign up to our newsletters to keep updated of new materials.

Shipping

When we dispatch your order for delivery, you will receive a unique tracking number by email and a link to check the status of your shipment.
The estimated delivery date of the products shall be stated in your order confirmation email. This shall under normal circumstances be approximately 3-6 weeks from the date your order is confirmed.

Please take into consideration that your shoe is manufactured using a highly impressive and extensive process that includes hundreds of manual tasks: from careful leather selection, cutting the patterns, hand stitching the leather and adding the finishing touches. This is the sort of meticulous attention to detail which ultimately defines the appearance and feel of a Shoenvious pair.
We ship worldwide. If your country is not listed in checkout, please feel free to send us an email at shipping@shoenvious.com and we can make special arrangements to ship your order to you.
This information will appear at the checkout page, once you’ve chosen the delivery country.

International deliveries may be subject to country-specific taxes and duties. Duties and taxes are usually added into the final price of your order. For some countries, duties and taxes are not included in your check out price, and you will be responsible for their payment once your shipment arrives. Unfortunately, we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
From time to time, we run free shipping promotions. Please note that free shipping promotions will be applied to your order on the payment page.
International deliveries may be subject to country-specific taxes and duties. For some countries, duties and taxes are not included in your check out price, and you will be responsible for their payment once your shipment arrives. Unfortunately, we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

Returns

Due to the nature of your order being personalised and customised, no refunds can be made once an order is placed. We do, however, offer a generous remake policy and 100% size guarantee. If you ordered the wrong size, return your shoe in unworn condition, and we will remake your custom pair a size up or down.
You can take your shoes to a local cobbler who will be able to stretch your shoes by up to half a size to make them much more comfortable. Email us a copy of the receipt and we will add credits to your account to cover this cost.
You have 30 days from the date you received your order to return your shoes for remake. Please make sure your items are returned new, unused and with all packaging and inserts. When trying on shoes, please be mindful not to scratch the soles or mark the shoe box.