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How can i track my order?

When we dispatch your order for delivery, you will receive a unique tracking number by email and a link to check the status of your shipment.

How long will it take to handmake my shoe and dispatch my order?

The estimated delivery date of the products shall be stated in your order confirmation email. This shall under normal circumstances be approximately 6-8 weeks from the date your order is confirmed.

Please take into consideration that your shoe is manufactured using a highly impressive and extensive process that includes hundreds of manual tasks: from careful leather selection, cutting the patterns, hand stitching the leather and adding the finishing touches. This is the sort of meticulous attention to detail which ultimately defines the appearance and feel of a Shoenvious pair.

Which countries do you ship to?

We ship to the following countries listed below. If you wish to ship to a country that is not part of this list, please email us at shipping@shoenvious.com and we can make special arrangements to ship your order to you.

  • Australia
  • Austria
  • Bahrain
  • Belgium
  • Brazil
  • Canada
  • China
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Egypt
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hongkong
  • Hungary
  • Iceland
  • Ireland
  • Italy
  • Japan
  • Jordan
  • Kuwait
  • Latvia
  • Lebanon
  • Lithuania
  • Luxembourg
  • Malaysia
  • Malta
  • Montenegro
  • Morocco
  • Netherlands
  • New Zealand
  • Norway
  • Oman
  • Philippines
  • Poland
  • Portugal
  • Qatar
  • Romania
  • Saudi Arabia
  • Serbia
  • Singapore
  • Slovenia
  • South Africa
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • Turkey
  • UAE
  • Ukraine
  • United Kingdom
  • USA
How much does shipping cost?

This information will appear at the checkout page, once you’ve chosen the delivery country.

International deliveries may be subject to country-specific taxes and duties. Duties and taxes are usually added into the final price of your order. For some countries, duties and taxes are not included in your check out price, and you will be responsible for their payment once your shipment arrives. Unfortunately, we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

Can you deliver to multiple addresses?

For deliveries to multiple addresses, simply place a separate order for each delivery address.

Do you offer free shipping?

From time to time, we run free shipping promotions. Please note that free shipping promotions will be applied to your order on the payment page.

Will i need to pay taxes and duties?

International deliveries may be subject to country-specific taxes and duties. For some countries, duties and taxes are not included in your check out price, and you will responsible for their payment once your shipment arrives. Unfortunately, we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

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